1. Introduction
Printezo Ltd values your privacy. This policy describes what data we collect, why we collect it, and how it is used. By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
- Contact details (name, email, phone) when you submit a form.
- Device information you provide during consultations.
- Payment details are handled securely by our payment provider (e.g. Stripe). We do not store card details.
- Website usage data such as IP address and browser type, collected via cookies for analytics and security.
3. How We Use Your Information
- To provide consultation services and deliver requested notes or guidance.
- To respond to enquiries and support requests.
- To process payments securely through trusted third-party providers.
- To improve our website, content, and customer experience.
- To comply with legal and regulatory requirements.
4. Sharing of Information
We do not sell or rent your data. Information may be shared only with:
- Trusted service providers (e.g. Stripe, hosting providers) strictly for service delivery.
- Legal or regulatory authorities if required by law.
5. Data Retention
We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Consultation notes may be deleted after a reasonable period.
6. Cookies
Our website may use essential cookies to ensure functionality and basic analytics. You may choose to disable cookies in your browser, but some parts of the website may not function correctly.
7. Your Rights
Under GDPR, you have the following rights:
- Right to access your personal data.
- Right to request correction of inaccurate data.
- Right to request deletion of your data (where applicable).
- Right to restrict or object to processing.
- Right to data portability.
To exercise these rights, please contact us at help@printezo.net.
8. Data Security
We use reasonable technical and organisational measures to protect your data against loss, misuse, or unauthorised access. However, no method of transmission over the internet is 100% secure.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
10. Changes to this Policy
We may update this Privacy Policy to reflect changes in law, technology, or our practices. The updated version will be posted on this page.
Last updated: 27 August 2025
11. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
Printezo Ltd · Phone: 0845 154 0559 · Email: help@printezo.net